Released on = March 20, 2007, 11:01 am

Press Release Author = TotalCare IT Solutions

Industry = Software

Press Release Summary = Attendance at 2007 Bank Directors Assembly helps solidify
TotalCare IT Solutions' top position

Press Release Body = Raleigh, NC - March 20, 2007 - TotalCare IT Solutions, leading
provider of IT management to small and medium-sized businesses in the Carolinas, is
taking part in the North Carolina Bankers Association's (NCBA) 2007 Bank Directors
Assembly this week, held at the Greensboro-High Point Airport Marriott .
"As we continue to expand our footprint in the Carolinas' financial market, it is
important that we have a strong presence at the Bank Directors Assembly," says Tim
Finnegan, TotalCare program director. "We have a team of seasoned experts in the
banking industry on hand to answer directors' questions about how to best align
technology with their business and how outsourcing the tactical, day-to-day
management of IT can enhance their bottom lines."
Four Oaks Bank, TrustAtlantic Financial Corporation, Carolina Trust Bank, Cape Fear
Bank and Mutual Community Savings Bank are among the many TotalCare clients in the
financial industry that are leading the way in technology management.
When internal IT staff is responsible for all of the day-to-day IT management in
addition to more strategic company projects, they easily become overworked.
Furthermore, recent studies have also shown IT professionals work avoidable overtime
due to the lack of automation of repetitive and time-consuming IT processes such as
software upgrades, patch management, security vulnerability assessment, inventory
and new machine deployment.
More and more institutions, particularly those in the financial sector, are finding
that there is one solution that can resolve these issues, thus creating more
efficient internal IT departments. These organizations are outsourcing the tactical
day-to-day tasks associated with IT support to providers like TotalCare.
In addition to reducing the work load and overtime hours for internal IT staff,
companies are finding that outsourcing is less expensive than hiring additional IT
staff or paying out overtime. By outsourcing these tasks, internal IT staff can
focus on strategic technology projects for the bank.

Finnegan says that there is another reason that area banks are outsourcing to
TotalCare, "Our proactive monitoring system allows us to detect and correct any
potential issues with our customers' IT environments before they become a problem.
This 24x7, proactive support provides a tremendous peace of mind, and is a big
factor in our clients' decision to use TotalCare."
For more information about TotalCare, please visit www.totalcareitsolutions.com or
call 919-376-4518.
# # #
About TotalCare IT Solutions:
TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is the leading
provider of outsourced IT support services to small and mid sized businesses in the
Carolinas.
The company's proprietary 24x7x365 remote monitoring technology eliminates most
computer related issues before they occur, saving clients from downtime and
significantly reducing the costs associated with traditional "break/fix" site
visits.
TotalCare is the smart, safe and secure solution for growing technology enabled
businesses. Over the past 25 years the company has worked with more Triangle based
companies than any other local IT company and supports over 10,000 devices for its
roster of clients. TotalCare is headquartered in Raleigh, North Carolina and
provides IT services to companies throughout the Carolinas.



Web Site = http://www.totalcareitsolutions.com

Contact Details = Ashlie Lanning
919-459-8158
alanning@919marketing.com